THREE YEAR WARRANTY FOR B2C AND B2B CUSTOMERS

• We stand behind the quality of our products, so we offer an extended three-year warranty (36 months) for this product from the date of purchase, instead of the standard one-year warranty. Our guarantee is fully valid for end customers and also for entrepreneurs who buy on their Company ID.
• Possible defects are solved directly in our headquarters in Hradec Králové, where we operate a fully equipped professional electric service facility, with a team of trained technicians.
• We have a big stock of spare parts in our technical center, so repairs are fast without any delay. We understand the situation of professionals for whom photographic equipment is the main source of income, so we offer the possibility of renting an equivalent replacement of the product for the whole service period for warranty repairs.

CONSUMABLES

• If any consumables (e.g. cartridge, toner, print head, light bulb, fluorescent lamp, discharge tube or battery) are included in the packaging or are subject-matter of a supply, their lifetime is specified on the product, its packaging, in the manual, etc.; if the lifetime is not specified in accordance with the aforesaid, it is 6 months.

AFTER WARRANTY REPAIR SERVICE

• Our products do not end their lives on the day the warranty expires. Thanks to the quality of the parts and the stability of the suppliers, our flashes are reparable more than 10 years from the date of sale. Most of the faults are solved by repairing the part, not by simply replacing it. We solve both electronic defects and physical damage.