THREE-YEAR WARRANTY FOR BUSINESS AND RETAIL CUSTOMERS

• We stand behind the quality of our products, which is why FOMEI provides a three-year warranty (36 months) from the date of purchase, fully valid for both individuals and business customers purchasing under their business ID.
• Any defects are handled directly in Hradec Králové, where we operate a fully equipped professional service center, with a team of trained technicians ensuring fast and high-quality repairs.
• Our technical center has an extensive stock of spare parts, so repairs are usually carried out quickly without delays. We understand the situation of professionals who rely on photographic equipment as their main source of income, and therefore we offer the possibility to borrow an equivalent replacement product for the entire duration of the warranty repair.

CONSUMABLE MATERIAL

• If the package or delivery includes consumables (e.g., bulb, tube, battery), their lifespan is indicated on the product, packaging, manual, or warranty card. If not specified, the lifespan is 6 months.

POST-WARRANTY SERVICE

• Our products do not end their life when the warranty expires. Thanks to the quality of parts and the stability of suppliers, our flashes have typical repairability for more than 10 years from the date of sale. Most defects are repaired, not simply replaced. We handle both electronic and physical damage.